The Travel Trust Association is an association of Travel Agents, Tour Operators and Travel Organisations that operate trust accounts in order to provide financial protection for the consumer. The TTA lays down strict guidelines on how customer funds may be handled and each member must adhere to these guidelines. Every TTA member puts customer funds into a designated trust account, which is supervised by an independent trustee. The trustee is a banker, chartered or certified accountant or solicitor. Your funds are held in this account and may not be released unless you receive your holiday or funds are released to another company that becomes responsible and provides for your financial protection.

All payments made to a TTA member will be made to the specifically designated trust account. Credit card payments are automatically deposited into the trust account via electronic processing. Every TTA member will have a processing certificate. This certificate will identify the TTA member’s number, the company to whom all payments should be made and the trustee for that member including the trustee’s address.

The Travel Protection Plan is a further protection from insurance cover, the premium for which has been included in your holiday costs. The plan called ‘Safe Seat Plan’, covers every service which you have booked from a travel company, whether it be for transport, accommodation, entertainment or recreation. It will reimburse the loss of any amount paid to Specialist Travel Consultants for your booking, up to a maximum on any one passenger of £11,000. If you have paid for example £2,000 then the policy will reimburse you the full loss of £2,000 if for any reason the money is not available from the trust account.

THEREFORE THE TRUST ACCOUNT PLUS THE ADDITIONAL INSURANCE COVERAGE WILL ENSURE THAT ALL THE MONEY WHICH YOU HAVE PAID IS SAFELY PROTECTED AND AVAILABLE TO PAY FOR THOSE SERVICES WHICH YOU HAVE BOOKED.